YOUR PRIVACY & SECURITY
As your privacy is important to us, Musilab Audio has prepared this Statement of Privacy and Security (“Statement”) so that you may better understand how Musilab Audio uses and protects the personal information collected on its website www.MusilabAudio.com (“Site”). Please take the time to review this page and contact us at privacy@MusilabAudio.com with any questions or concerns.
COLLECTION OF INFORMATION
Submission of Personal Information
You may register at our Site and provide personal information, at such times as when you download software, register new products, access product information, features or programs, or sign into a page that requires authorization. This may include your name, email address, physical address, etc. You may also provide demographic information such as your age, education level, household income, and whether you are a personal or business user. You will know what you submit in each case, because you will manually enter the information. If you choose not to register and provide this information, you can still use most of the Site. Unfortunately, you will not be able to access areas that require registration.
Children’s Personal Information
We do not knowingly collect personal information from users under the age of 13. If we are made aware that we have such personal information, we will take reasonable steps to delete that information.
Automatic Collection of Information
Musilab Audio automatically collects on our server logs certain information about your computer hardware and software when you visit our Site. This information may include such things as your IP address, operating system, a description of any Musilab Audio products connected and how such products are used, browser type, domain names, access times, service provider and referring website addresses.
Musilab Audio and its third party service providers collect non-personal information about how you use our Site through cookies, Internet tags in the aggregate, and track navigational data. We also collect information such as the URL of the website you previously visited, the pages you visit within our Site and any transaction details (downloads, requests, etc.). You can set your browser to notify you when a cookie is sent or to refuse or delete cookies altogether, but certain features of our Site might not work.
Social Media Features
Our Site includes social network sign-in services and widgets, including the Share button (collectively “Features”). These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. These features are either hosted by a third party or hosted directly on our Site, and they allow you the ability to post information about your activities on this Site to your profile page to share with others within your network. Your interactions with these Features are governed by the privacy statement of the company providing it.
Purchase of Products
Our shopping cart and checkout pages may have the look and feel of being on www.MusilabAudio.com, however the information that you submit on these pages is collected by our payment processor and not collected by Musilab Audio. Our payment processor is authorized to collect and use the submitted information only for the purposes of providing this service.
We recommend you read the privacy statement of our payment processor, viewable where your information is collected.
HOW WE USE YOUR INFORMATION
Musilab Audio only uses your personal information for the purpose that you provide it to us (e.g., technical support when you provided information for that purpose). Musilab Audio uses this information to communicate with you either via the Internet or e-mail. (The only exceptions to this Statement are “service and follow up e-mails” that may notify you about system downtimes, product problems or recalls, password reminder e-mails, and information after you have purchased a product.)
If you submit personal information to any third party websites linked to or from our Site, your information is governed by their privacy statement. Musilab Audio encourages you to carefully read the privacy statement of any website you visit.
Use of non-Personal Information
We also use anonymous and aggregated data to create statistics and reports for various business purposes. We may aggregate anonymous data and share the anonymous data with our co-marketing partners in order to offer all our customers potentially desirable products and services as well as to improve our content and services.
Musilab Audio will periodically send users e-mail messages about our products and services. We also use tracking pixels to determine, in the aggregate, how many people open our e-mails.
PROTECTION OF INFORMATION
Musilab Audio is committed to the protection of your personal information. We use a variety of security technologies and procedures, including SSL encryption, to help protect your personal information from unauthorized access, use, or disclosure.
Musilab Audio has been awarded TRUSTe’s Privacy Seal signifying that this privacy statement and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Site, www.MusilabAudio.com. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy statement or practices, please contact us at privacy@MusilabAudio.com. If you are not satisfied with our response you can contact TRUSTe here.
CHANGES TO THIS STATEMENT
Musilab Audio will occasionally update this Statement. If there are material changes to this Statement or to how Musilab Audio will use your personal information, Musilab Audio will prominently post such changes prior to implementing the change. In any case we will not make any changes that are less protective of your personal information collected in the past without your consent.
Musilab Audio encourages you to periodically review this Statement to be informed of how Musilab Audio is protecting your information.
Thank you for your interest in Musilab Audio and our products.
Revised October 15, 2013
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